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Delivery Information

When placing your order, all of the available delivery options and the estimated delivery date will be displayed in the basket. When your order has been dispatched, you will receive a despatch notification.

Delivery Method
Estimated Dispatch Time
Estimated Delivery Time
Dispatch Days
Royal Mail 2nd Class
2-3 Days
3-4 Days
Monday - Friday *

* Excludes Bank Holidays

Returns Policy

We understand that sometimes you might not be completely happy with your order. If this is the case, you are able to return your order.

Upon receipt of your order, where applicable, we will issue a full refund for your items only. Due to the nature of Personalised items being non resalable we can only issue full refunds in cases of certain circumstances such as the received item/s being damaged on delivery or have been received faulty.

If you have received a damaged/faulty item please contact our team directly with photo proof at our email and a member of our team will look into this and get in touch as soon as possible.

Please do not throw away any of the packaging received as these can be reused for returns.

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